A to Z Auto Repair

Hello everybody, my name is Albert, I am lead tech and Manager at A to Z auto Repair, and I want to thank all those honest customers that have entrusted me with the care of their vehicles, like Mr. Mike says, I am very friendly, he says we are lazy, even though we started to work on his car the same day even when he didn't have an appointment, and I called him about four times throughout the process to explain the problems with the vehicle, which he purchased at an auction and unfortunately was ripped off, Mike is the typical immature know it all customer that tries to get friendly with the mechanics in order to have us do dishonest work so that he may gain out of other people's loss, just because you got a bad deal on this vehicle and you can't recognize it, it doesn't mean you have to discredit somebody's profession, I deal with people like Him all day, every day, we have over 20 car auctions in the area, and way to many " car flippers" who want to pay people like myself to do half-assed work in order to save them money and allow the to get rid of the car at someone else's expense, at least I am honest about what I do, and if you are a customer like this man, that is looking for a chump to do his dirty work, don't bother coming to my shop, because even though we are the underdogs here in Otay Mesa due to the fact that we are the only established, licensed and bonded shop, we do not need customers that are dishonest and criminals, because after all what you are doing is a crime, and we are not interested in your business, there are plenty of other junk yard mechanics out there willing to take your money, As for the rest of you honest, hardworking people, I you are tired of being overcharged and treated like a walking dollar sign, come see me, Albert, at A to Z auto repair, and have a great day.

Super Friendly, Dishonest, Incompetent and Lazy



I am writing this in hopes of saving someone else some grief.

My Honda was brought into this shop with quite a few problems

the car had been sitting for a while.



I asked to have the thermostat changed and the radiator flushed.

Neither of these were done, the tstat housing had striped blots

and was leaking. This was not evident until the plugged up radiator

was replaced.



I was charged over $500 for very little work and nothing on the cooling

system. When the mechanic called me back to tell me the fuel pump was leaking

and causing the car to overheat, I of course got upset, they must think

the public are real idiots. As it turned out the gas line running into

the pump was leaking this had nothing to do with any of the cooling issues.

They wanted to put a new fuel pump. (or replace the line and charge for a pump)



To top it all off when I asked for the parts that had been replace back,

well there were many parts missing, roters, tstat and others that they

claimed they replaced but did not. The mechanic dumped the dirty oil filter

in a cardboard box, so the oil leaked all over the back of my car.



When I told the owner about this, he claimed they always give back dirty oil filters.

This place is about as bad as they come. I doubt they will be in business long.